Old Ways Of Working Versus New Ways Of Working

A man using a drone controller

In a recent survey it was revealed that one in five tradespeople are concerned that the way they are currently working is outdated and 10 per cent admitted that they barely use any technology as part of their daily work.

These findings come from a new survey by Dakea, a manufacturer of affordable roof windows that are built for the trade. The survey questioned 500 roofers, installers and local contractors around the country about how effectively they utilise modern technology.

25 per cent of the respondents said that they believe the entire trade industry needs to be better at adopting tech in the workplace and a further fifth acknowledged that they don’t use technology effectively in their day-to-day job.


Not ready for new normal

With the pressures caused by Covid-19 forcing new approaches to work, these results have highlighted that some tradespeople might struggle to replace face-to-face activity with digital alternatives.

However, there are those in the trade who are embracing the advantages that technology can bring. The two main business benefits that tradespeople said they got out of such modern working methods included achieving time savings (47%) as well as financial gains (37%).


29 per cent of tradespeople said that they actively keep up with the latest advances, with the most popular reasons for using technology being:

  • Browsing merchant/manufacturers websites (66%).

  • Purchasing products (61%).

  • Completing finances (40%).

  • Online training/webinars (34%).

  • Admin (31%).

  • Accessing loyalty schemes (26%).


Trade Matters

Undertaken as part of Dakea’s Trade Matters campaign, the survey identifies the areas where the trade industry needs the most support in order to help the everyday life and businesses of roof window installers in the UK.


Free guides

To make sure that tradespeople can get to grips with the technology they need to know, Dakea has created a selection of free guides that includes advice on the websites, Apps, tools and tech that can help them save time, learn new skills and drum up business opportunities.

The guides are of real relevance right now, with many tradespeople having used the lockdown period to learn new skills (31%), catch up on admin (31%) or update social media profiles and reviews so that they can better generate business at a later date (26%).


 “With the current pressures on the construction industry forcing trade professionals to work in new and innovative ways, it’s imperative that they have the skills required to work faster, quicker, better and safer.”

– Mhairi McDougall 

Country Manager UK and Ireland, Dakea


Embracing digital advances

“Technology is at the heart of this, as by understanding what’s out there and how it works, installers and local contractors can make a real difference to their day-to-day work in a number of ways," adds Dakea's McDougall. "Just one example of this is the amount of time that can be saved by embracing digital advances, whether it’s avoiding the need to travel to the customer by having a video call, using software to simplify financial admin tasks or using social media sites to attract leads.”


Dakea discussed the survey’s findings with a group of builders and installers to see what they thought about the opportunities provided by new technology.

Roofer Mark Trinder said: “If you’ve got a five-storey building it could take £20,000 just to put a scaffold up to inspect the roof, however with a drone you can do it straight away. You might not see everything but for example, you could fly a drone up to see if there is simply a broken tile and if there is, then it would save you the time and effort of putting the scaffolding up.”

Find out more about the survey and download Dakea’s free guides on technology at www.tradematters.co.uk


Picture: Drones are just one of the new technologies tradespeople can use to improve their businesses.


Article written by Cathryn Ellis
14th September 2020


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