Fortem Forges Forward

Fortem has agreed a £170m two-year contract to extend the repairs, maintenance and 24-hour call-out services to homes it offers to Birmingham City Council. Fortem has been working with the council for 16 years so far.

The service also includes capital improvement and decarbonisation works to over 20,000 properties along with planned installations such new kitchens, bathrooms,, windows and heating systems or other fixtures and fittings, as well as preparing vacant properties for new tenants.



Upskilling has been a core part of Fortem’s strategy, with over 100 local apprentices employed since 2008 and over £1m donated to local causes through a combination of fundraising and over 25,000 hours of volunteered time to improve community facilities.

Since 2016, the company has employed over 200 people on its current contract, with 95% of the workforce recruited locally. In addition, 95% of supply chain spend has been with local businesses.



Fortem chief operating officer Chris Tredget says: “We are delighted that our relationship with BCC is continuing. We provide an efficient, high-quality service to thousands of residents each year so they can live comfortably in their homes, and to minimise any inconvenience that a housing repair can bring.

“The longevity of our service is a huge source of pride for our company, as is our desire for driving social mobility across the city. We very much feel part of the social fabric of Birmingham, which is reflected in the pride and desire of our people supporting local good causes like Birmingham Children’s Trust, as well as charities to tackle homelessness and providing thriving careers through our Pathways4Life programme.”


Long-term partners

Paul Langford, Birmingham City Council’s strategic director for city housing, says: "We are pleased to have signed a new contract with Fortem, one of our long-term partners. Their commitment to delivering efficient services to our residents, along with a focus on social mobility and upskilling, has been invaluable over the years."


Picture: Fortem has extended its maintenance and improvement contract with Birmingham City Council.

Article written by Cathryn Ellis
01st May 2024


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