Two in three for MG

Amelia Gaughan Affordable head of marketing

In just three years, installer MG Window Systems has adopted two of Affordable Windows Group’s window and door systems. The reason, it says, is because of Affordable's speed, reliability and ease of quoting and ordering.

The Northampton business, trading since 1992, now fits both Timberlook and Decorio but the relationship started when it spotted the flush sash windows in quoting software Tommy Trinder, says Matt Munns, director at MG Window Systems.

He says: "When I first spotted Timberlook on Tommy Trinder, we looked closely at the windows and could see they ticked all the boxes.

"For me, if you're buying a flush fit window, you want it to look like a timber window, not something with an ugly trickle vent slapped on. Timberlook has mechanical joints and attractive concealed trickle vents complete with a hood. It was a no brainer that we wanted to sell these products to our customers."

According to Munns Timberlook has become one of the installer's biggest sellers so when delivery dates from its aluminium supplier started moving, Matt approached AWG about its Decorio range.

"Affordable Windows was always so good at accommodating us with Timberlook and providing free leads that when they launched Decorio, it made sense to see what they could do," he adds.

"We really liked the aluminium products, particularly the bi-fold doors. It's the little things that make the difference – the gasket is built into the beads, which saves us time on site, and that's not something every supplier offers.

"Once we started installing Decorio, we knew we'd made the right decision. We had fewer issues with fitting, our lead times went down considerably and we had more confidence our deliveries would arrive on time. The fact the system is now available on Tommy Trinder is another bonus as we now use just one platform for quoting our most popular products.”

Three years in, Munns rates AWG's service as highly as its products.

Amelia Gaughan, head of marketing at AWG, says: “Matt originally came to us for flush sash, then trusted us with his aluminium too. That only happens when a manufacturer prioritises the installers needs from order through to delivery by providing free leads, installer friendly quoting and ordering software, marketing support and reliable deliveries week in, week out.”

www.timberlook.com/trade

www.decorio-doors.com/trade

Article written by John Roper
23rd September 2026

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